Effective Date: 26/02/2026

Hope Restored Supportive Housing is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or submit forms online.

Information We Collect

We may collect personal information when you:

• Submit a housing application

• Complete a referral form

• Fill out a contact form

• Upload documents

• Visit or interact with our website

Information collected may include:

• Name

• Date of birth

• Phone number

• Email address

• Mailing address

• Housing history and living situation

• Income information

• Referral details

• Any additional information voluntarily provided

We may also collect limited non-personal data such as browser type, IP address, and website usage analytics to improve site performance.

How We Use Your Information

We use the information collected to:

• Review housing applications and referrals

• Determine eligibility for placement

• Communicate regarding intake and housing availability

• Coordinate placement and move-in scheduling

• Improve our services and website functionality

• Maintain records in compliance with applicable laws

Submission of information does not guarantee housing placement.

Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only when necessary to:

• Coordinate placement with authorized referral partners

• Comply with legal obligations

• Protect the safety and rights of residents or the organization

Any shared information is limited to what is reasonably necessary.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While we take appropriate precautions, no online transmission can be guaranteed to be fully secure.

Document Uploads

If you upload identification or supporting documents, those files are used solely for intake and eligibility review. Documents are stored securely and accessed only by authorized personnel.

Cookies and Website Analytics

Our website may use cookies or analytics tools to enhance user experience and measure website performance. These tools do not collect sensitive personal information.

You may disable cookies through your browser settings if preferred.

Retention of Information

We retain personal information only as long as necessary for intake review, placement coordination, recordkeeping, and compliance purposes.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain data where legally permissible

Requests are reviewed in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in services or legal requirements. Updates will be posted on this page with the revised effective date.